Wednesday, February 28, 2007

Reason Number 234A . . .

why we get so frustrated when talking with the student loan people:

Rob (on the phone with student loan customer service): Yes, I'd like the 10-day payoff amount for loan XYZ, please.

CS: Why? Why do you want to pay off your loan?

Rob: Ummm . . . are you kidding me?

CS: (silence)

Rob: How about because we don't want to be charged any more for money I borrowed in 1992!

CS: (sigh) OK . . . your payoff amount is blahblahblahtoomuch and 37 cents . . . if you're sure . . .

Rob: Thanks. Bye.

1 comment:

  1. Yeah, I feel your pain. We've been working with the student loan bozos on a consolidation for ONE FULL YEAR. I kid you not. I don't know what their problem is, it's always something different. Hopefully it's soon settled!

    "Why do you want to pay off your loan" indeed.


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